Terms of Service

1. Acceptance of Terms

By creating an account or using The Worksite Daily (available at theworksitedaily.com), you agree to these Terms of Service and to the Privacy Policy, which is part of them. This is a binding agreement between you, or the business you represent, and 240 Operations LLC, an Arizona limited liability company. In these Terms, “we,” “our” and “us” mean 240 Operations LLC.

If you do not agree to these Terms, do not create an account and do not use the Service. If you are accepting on behalf of a business, you are confirming that you can bind that business, and “you” means that business as well as you personally.

You must be at least 18 years old to hold an account. The Service is for business use.

2. Words we use

“Service” means The Worksite Daily: the web application at theworksitedaily.com, the reports and audits it produces, the assistant inside it, and the APIs behind it.

“Connected System” means software you already use and choose to connect so we can read from it: field service management software, a CRM, a phone or call tracking system, a fleet system, a payment processor, or an advertising account. Section 9 lists what we read.

“Credentials” means the API keys, tokens and authorizations you give us so we can read a Connected System on your behalf.

“Your Data” means the operating figures we read from your Connected Systems, including the customer names on your field service jobs, the records of your own staff you load into the Team page, the documents you upload, and what you type into the assistant.

“Output” means the briefings, scorecards, audits, dashboards and summaries the Service produces from Your Data and delivers to the recipients you choose.

3. What the Service does

The Worksite Daily reads the systems a field service business already runs on, turns what it finds into counts and totals, andsends the morning briefing, the weekly scorecard, the monthly summary and the team and individual reports on a schedule you set. On the Unlimited plan it also writes a weekly AI audit that reads across every system you have connected. You can ask questions of the assistant inside the dashboard.

Reports go out by email, and as PDF attachments where you ask for them. You choose who receives them.

The numbers are only as good as the systems they come from. If a job was never closed out in your field service software, no report can know about it. We are not responsible for gaps or errors that start in a Connected System.

We add and change features. We will give reasonable notice before removing anything you rely on.

4. Your account

Give us accurate information when you register and keep it current. An account belongs to one business. Do not open several accounts to get around a plan limit.

Keep your login to yourself. You are responsible for what happens under your account, whether or not you meant it to happen. If you think someone else is in your account, tell us at support@theworksitedaily.com straight away.

An account owner can invite other people from their business, up to the seat limit on the plan. You are responsible for everyone you invite following these Terms.

5. The 30-day trial

A new account starts a 30-day free trial of the One System plan, unless the link you signed up through carried an offer code or you chose the Unlimited plan. No card is needed to start the trial, and nothing is charged during it.

In either of those cases you pay when you sign up and there is no trial. Section 18 explains how to get that first payment back.

At the end of the 30 days, if you have not chosen a paid plan, the account stops producing reports and you are taken to the billing page. Nothing is charged and nothing is deleted at that moment. Your data then follows the retention rules in Section 18.

There is no permanently free plan. The Worksite Daily sells the plans listed in Section 6, and the trial above.

The trial is provided as is. The limit on our liability in Section 17 applies to it in full.

6. Plans, pricing and payment

The plans

• One System$400 per month, or $320 per month when billed annually. It covers one connected system, up to 5 report recipients and up to 5 seats, and 120 days of history.
• Unlimited$1,200 per month, or $960 per month when billed annually. It covers unlimited connected systems, report recipients and seats, and 365 days of history.

Every plan sends the daily briefing, the weekly scorecard, the monthly summary and the team and individual reports, with email and PDF delivery, the assistant and the audit dashboard. The AI Weekly Audit is held back for the Unlimited plan. The One System plan is the one the 30-day trial runs on.

The published plan details are at theworksitedaily.com/pricing, and those are the terms that apply to a new subscription.

Billing and renewal

Paid plans bill in advance and renew automatically, monthly or yearly depending on which you chose, until you cancel. Prices are in US dollars and do not include tax. You are responsible for any sales or use tax that applies.

Changing plan

You can move between plans at any time. Moving up is prorated and takes effect straight away. Moving down takes effect at your next billing date, and the lower plan's limits on connected systems, recipients, seats and report history apply from then.

Payment is handled by Stripe

Card payments are taken by Stripe, Inc. Entering your card details authorizes Stripe to charge them for the plan you picked. We never see or hold a full card number. If a payment fails or a charge looks wrong, take it up with Stripe or your bank as well as with us.

Price changes

We can change what a plan costs. We will email the address on your account at least 30 days before a new price applies to you. Staying on the plan after that means you accept the new price.

Cancelling

Cancel whenever you like, from your billing settings. You keep access until the end of the period you have already paid for, and it does not renew after that. We do not refund part of a period unless we decide to, which we may do at our discretion. A first payment made at sign-up is different: Section 18 lets you get it back in full within 30 days of the charge.

7. What you may not do

• Take the Service apart to get at its source code, or copy how it works into a competing product.
• Resell or hand on access to the Service or its Output without our written agreement.
• Hit the Service hard enough with automated requests to spoil it for anyone else.
• Send anything designed to damage the Service.
• Load data covered by HIPAA, PCI DSS or a similar regime, unless we have signed a separate agreement covering it.
• Load data about children under 13.
• Use the Service to send unsolicited messages, or to break the CAN-SPAM Act or any state messaging or privacy law.

We may look into a suspected breach and suspend or close an account over one, with notice where the situation allows it.

8. Your data stays yours

Your Data belongs to you. Nothing here transfers any ownership of it to us.

You give us permission to store, process and transmit Your Data as far as we need to in order to run the Service for you. That permission ends when your account does, subject to Section 18.

We may use figures derived from Your Data in a form that cannot be traced back to you or to any individual, to improve the Service and to build industry benchmarks. We do not sell Your Data.

You confirm you are allowed to give us the data you connect or upload.

9. Connected systems and credentials

Connecting a system tells us to use the Credentials you gave us to read from it on your behalf. You confirm that you are allowed to grant that access and that doing so does not break your agreement with that vendor.

We store Credentials encrypted and use them only to read data for your account.

The field service and CRM systems anyone can connect today are AccuLynx, FieldRoutes and JobNimbus (field service) and GoHighLevel and HubSpot (CRM). The One System plan reads one of them. Unlimited reads as many as you have. This list is printed from the product itself, so it changes the day a system is added or removed.

Some other systems are offered to individual companies as Beta while we prove them. Section 19 covers those.

We are not responsible for the accuracy of what a Connected System gives us, for your compliance with that vendor's own terms, or for the Service breaking because a vendor changed an API, throttled us, or cut off access.

You can disconnect any system at any time from the Integrations page. Reading stops immediately. Disconnecting deletes the stored Credentials for that system straight away. If your account closes instead, Credentials are deleted at the end of the 90-day hold.

10. Your customers' details

We keep one piece of personal information about your customers: the name on a field service job or callback, as your own system records it. That is a person's first and last name, or a business name. It is there so you can see whose job a figure belongs to.

We do not keep your customers' email addresses, phone numbers, mailing addresses or card numbers, and we do not read the contents of your messages or conversations. Everything else we read about a person, such as a lead or contact in a CRM, a caller or a payer, is reduced the moment it arrives to an opaque identifier, with no name. Where a vendor lets us choose what to ask for, we ask only for what we keep. Some systems send whole records that cannot be trimmed. When they do, we remove everything we do not keep the moment the record arrives, before anything is stored.

Your customers' names are Your Data, and we use them only to run the Service for you (Section 8). We show them only to the people in your account, on screen. They are not in emailed reports, PDFs or exports. We do not put them on wall displays or shared screens, we do not send them to the AI models described in Section 11, and we do not share them with anyone else. You confirm you are allowed to share them with us.

If one of your customers asks us about their information, we pass the request to you and help you answer it.

Your own people are separate. The Team page holds the names and email addresses of your staff, because that is what it is for.

11. AI-generated output

The AI Weekly Audit on the Unlimited plan, the narrative in your reports and the assistant answers are written by AI models run by Anthropic, PBC. What we send them is the aggregate figures already described, plus whatever you type into the assistant and any documents you upload to it. We do not send your customers' names, or anything else that identifies them.

Output is generated automatically and can be wrong, out of date or incomplete. Read it before you act on it. We do not warrant that it is accurate or fit for any particular purpose.

Output is not legal, financial, tax, medical or other professional advice.

12. Email we send for you

Reports go to the recipients you configure, up to the limit on your plan. Delivery runs through Resend, our email provider. You are the sender of record. We are the pipe, not the sender.

Do not have us send to anyone who has opted out or who never agreed to receive it. Honoring opt-outs and keeping a suppression list is your job, as is compliance with the CAN-SPAM Act and state law.

You will cover us for any claim, fine or penalty that comes from failing to do so, in addition to Section 16.

We may stop sending on your behalf if we believe messaging law or these Terms are being broken.

13. Advertising accounts

If you connect a Meta ad account, we ask for one data permission: ads_read. That is read-only. It lets us see spend, impressions, reach, clicks, cost per lead, and which campaigns and placements did the work.

We cannot create, edit, pause or delete anything in your ad account, we cannot post to your Page, and we do not request the permission that would let us read lead form contents. We see that a lead was submitted, the campaign it came from and what it cost, never what the person typed.

You can revoke our access at any time, from the Integrations page or from your Facebook settings under Business Integrations. Reporting stops the same day.

14. SMS and text message communications

Program description. 240 Operations LLC, operating as The Worksite Daily, offers a text messaging program. By providing your mobile number and opting in, you consent to receive recurring SMS and text messages from us at the number you provided. Messages are delivered by text message and may include account notifications, report and briefing alerts, onboarding and support follow-ups, reminders, and promotional offers related to the Service.

Message frequency. Message frequency varies.

Rates. Message and data rates may apply.

Opting out. To stop receiving text messages, reply STOP to any message. After submitting a STOP request, you may receive a final confirmation message indicating that you have been unsubscribed.

Help. For assistance, reply HELP to any message or contact us at support@theworksitedaily.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Consent. Your consent to receive text messages is not a condition of purchasing any product or service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. How we handle your mobile number is described in our Privacy Policy.

15. Availability

The Service is provided as is and as available. We do not promise a particular uptime. We will try to keep it up and to warn you before planned maintenance.

We are not liable for downtime caused by a Connected System, a hosting provider, or anything else outside our reasonable control.

16. Covering each other

You will defend and cover 240 Operations LLC, its members, officers, employees and agents against any third-party claim, loss or cost, including reasonable legal fees, arising from Your Data, from your use of the Service in breach of these Terms, from your breach of the law, or from a system you connected.

We will cover you against a third-party claim that the core of the Service infringes a valid US patent or copyright. That does not cover claims arising from Your Data, from a Connected System, from AI Output, from your changes to the Service, or from using it in breach of these Terms.

Either side claiming cover must give prompt written notice, hand over control of the defense, and help where asked at the other side's expense.

17. Limit of liability

Neither side is liable to the other for indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits, lost data, business interruption or lost goodwill, even if warned they were possible.

Our total liability for everything arising out of these Terms will not exceed the greater of the fees you paid us in the 12 months before the event, or $500. That applies however the claim is framed.

Those limits do not apply to what we owe under Section 16, to what you owe under Section 6, to gross negligence or willful misconduct, or to a breach of Section 22.

BOTH PARTIES AGREE THAT THESE LIABILITY LIMITS ARE A CORE PART OF THE DEAL, AND THAT 240 OPERATIONS LLC WOULD NOT OFFER THE SERVICE WITHOUT THEM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS OR LIABILITY LIMITS. WHERE THAT IS THE CASE, THESE LIMITATIONS APPLY TO THE MAXIMUM EXTENT THE LAW PERMITS.

18. Ending the agreement, and what happens to your data

Either side may end these Terms if the other seriously breaks them and does not fix it within 30 days of written notice describing the problem.

We may suspend or close an account immediately, with no cure period, for non-payment, for breaking Section 12, for behaviour that puts our systems or other customers at risk, or for conduct that seriously damages 240 Operations LLC.

You can cancel from your billing settings at any time. Access runs to the end of the period you have paid for. A trial that ends without a paid plan simply stops.

If you paid at sign-up. If you paid when you signed up, rather than starting a free trial, you can ask for a full refund of that first payment within 30 days of the date we charged you. Email support@theworksitedaily.com and say so. We refund the full amount to the card or account we charged, we close your subscription, and we do not ask why. This applies once, to your first payment. After those 30 days, and on every payment after the first, the paragraph above applies instead: access runs to the end of the period you have paid for. A refund ends your account, so the paragraph below on what happens after an account closes applies from the date of the refund.

After an account closes you have 90 days to export what you want. After that we delete Your Data from our live systems, and the Credentials go with it. Anything already deleted from live systems is overwritten in encrypted backups within 90 days. Figures that have been aggregated so they cannot be traced back to you may be kept.

You can ask us to delete your data at any time, without closing your account, by following theworksitedaily.com/data-deletion.

19. Beta features

Anything labelled Beta, Preview, Early Access or Coming Soon is offered without warranty and can change or disappear without notice.Where the pricing page or the integrations page marks a feature or a system as On our list, it is not part of what you are buying today.

Beta features sit outside any uptime expectation and outside Section 16. The limit on our liability in Section 17 applies to them in full. The Privacy Policy still covers data that passes through them.

20. Changes to these Terms

We may update these Terms by posting a new version at theworksitedaily.com/terms. For a material change, meaning price, dispute resolution, liability or termination rights, we will give at least 30 days notice by email or in the app.

During that 30 days you may close your account without penalty. Carrying on afterwards means you accept the new version.

Corrections that do not change what a section means take effect when posted.

21. Governing law and disputes

These Terms are governed by the law of the State of Arizona, without regard to conflict-of-law rules.

Except as set out below, a dispute the two sides cannot settle informally within 30 days of written notice goes to binding arbitration under the American Arbitration Association Commercial Arbitration Rules, seated in Phoenix, Arizona, applying Arizona law. The award is final and may be entered as a judgment in any court with jurisdiction.

Class action waiver. To the fullest extent the law allows, disputes are arbitrated one at a time. Neither side may bring or join a class action, class arbitration or consolidated proceeding.

Exceptions. Small claims court matters, and claims for injunctive relief to protect intellectual property, are not subject to arbitration. Those may be brought in the state or federal courts in Maricopa County, Arizona, and both sides accept the jurisdiction of those courts for them.

Opting out. A new customer may opt out of arbitration within 30 days of first accepting these Terms by emailing support@theworksitedaily.com with the subject “Arbitration Opt-Out” and the email address on the account. Nothing else changes. Disputes then go to the courts in Maricopa County, Arizona.

22. Confidentiality

Each side keeps the other's non-public information confidential, uses it only to perform this agreement, and shares it internally only with people who need it and are under equivalent obligations.

Your Data is your confidential information. The specific terms of any order between us are confidential to both sides.

This does not apply to information that becomes public through no fault of the receiver, was developed independently, was lawfully received from someone else without restriction, or must be disclosed by law or court order, in which case the receiver gives notice where it lawfully can.

Both sides accept that breaking this section may cause harm money cannot fix, and that the other may seek an injunction without posting a bond.

23. General

Whole agreement. These Terms, the Privacy Policy and any order form signed by both sides are the entire agreement about the Service and replace anything said before.

Severability. If a court or arbitrator finds a provision unenforceable, it is narrowed to the least extent needed and the rest stands.

Waiver. Not enforcing a right does not waive it. A waiver counts only in writing and signed.

Assignment. You may not assign these Terms without our written consent. We may assign them in a merger, acquisition or sale of the business. Any other assignment is void.

Force majeure. Neither side is liable for a delay, other than in paying, caused by something outside its reasonable control.

Notices. Notice by email counts. Email to the address on your account reaches you. Notice to us goes to support@theworksitedaily.com and takes effect on confirmed delivery.

Contact. 240 Operations LLC, an Arizona limited liability company, at support@theworksitedaily.com or 4539 N 22nd St, Ste N, Phoenix, AZ 85016, or through theworksitedaily.com.

24. What changed on September 9, 2026

This was the first set of Terms written for The Worksite Daily as its own product. Until then this address served a document written for a different site.

• Section 6 sets out the plans we actually sell, with their monthly and annual prices. Those are printed from the same table the checkout charges from rather than typed into this document, so they cannot drift apart. Today that is One System and Unlimited.
• Section 5 states the 30-day trial, which runs on the One System plan.
• Section 9 lists every system we can read from and what each plan is allowed to connect.
• Section 10 is new: we never collect your customers' personal information, and this is what we do instead.
• Section 11 names Anthropic as the only AI provider and says what is sent to it.
• Section 13 is new: read-only advertising access and how to revoke it.
• Section 18 covers deletion on request as well as on account closure, and says what happens in backups.

Section 20 explains how we tell you about the next change.

25. What changed on September 10, 2026

Three changes.

• Section 18 now includes a refund of your first payment if you paid when you signed up rather than starting a free trial. Ask within 30 days of the charge and we refund it in full. It applies once, to that first payment only. Section 6 now points to it.
• Section 5 now says who the trial is for. A new account starts the 30-day free trial of the One System plan unless the link you signed up through carried an offer code or you chose the Unlimited plan. In those cases you pay when you sign up, there is no trial, and Section 18 lets you get that first payment back. The old wording said every new account started a trial, which is not how sign-up works.
• Sections 9 and 18 said stored Credentials are deleted, and your export window closes, 30 days after an account closes. That was our practice until this date, when we changed it. We now hold both for 90 days after an account closes, so a business that stops paying for a season does not lose its history. Disconnecting a system deletes its Credentials straight away, and you can delete your data yourself at any time.

The refund adds a right. The Section 5 change describes how a new account starts, so no existing account is affected. The Sections 9 and 18 change lengthens how long we hold data after an account closes; you can still delete it yourself at any time.

26. What changed on September 11, 2026

Section 19 used to say that Beta features sat outside the Section 17 limits on our liability. That could be read as removing the limit for anything labelled Beta. It now says the Section 17 limit applies to Beta features in full.

Section 9 listed seventeen systems as ones we could read from today, and most of them could not be connected. It now lists only the systems anyone can connect, printed from the product itself, and says that some others are offered to individual companies as Beta while we prove them. Later the same day, Section 9 was corrected to name the kinds of system that list covers, field service and CRM. A Meta ad account is covered separately, in Section 13.

27. What changed on September 11, 2026

Section 10 used to say we collect no personal information about your customers. From this date we keep one piece of it: the customer's name on a field service job or callback, so you can see whose job a figure belongs to. We still do not keep their email addresses, phone numbers, mailing addresses or card numbers, and records from a CRM, a phone system or an ad account still carry no name. Names are shown only on screen inside your account: never in emailed reports, PDFs or exports, never on wall displays, and never sent to the AI. Section 2 now counts those names as Your Data, and Section 11 says the AI never receives them. Section 19 now uses the site's own label, On our list, for what the pricing and integrations pages show as not yet available, where it used to say coming soon. Section 2 now counts a payment processor as a kind of Connected System.